Order

1) Contact Details

For any enquiries, please feel free to contact us at:
babysprees@hotmail.com
 
For Advertisement Postings such as linking to blogs, please contact us using above email. We will reply your email as soon as possible. Tks!
 
2) How to place an Order?
Please email your order to babysprees@hotmail.com with the following formats:

Order Format:
Name:
Address:
Items Description/Model:
Item URL:
Colour:
Qty:

Total Amount $ :
Postage: Normal or Registered Post ($2.24 + Normal Postage) or Self-Collection
We will send a confirmation to you once we receive your order. In the confirmation, we will inform you the Total Amount to be paid.

3) How to Make Payments?
Upon receiving our invoice, you must pay within 24 hours either through:

a) POSB Funds Transfer OR b) Interbank Transfer to
POSB Savings 194-08094-8

Please indicate your IB nick and reference number and drop us an email once you have made payment.
Once your payment has been verified, we will process your order as soon as possible.

4) What are the Delivery and Handling Charges (FOR SPREES ONLY)?

Delivery Charges (LOCAL) from Singapore to your address
a) Normal Postage is $1 for 1-2 items and $1.50 between 3-5 items and $2.55 for 6-9 items and $3.35 for 10-16 items. 
b) Registered Postage is an additional $2.24 on top of normal postage costs and is calculated per parcel.
c) SingPost normally takes 2 - 7 working days (exclusive of weekends/public holidays) to deliver Normal Post, and 1-3 working days for Registered Post.
 
6) What are the Terms and Conditions?
a) We will not be held responsible for lost/damaged mailed-out items if it is under normal postage.

b) Reservation of items is only available upon full payment of item.
c) Prices are non negotiable

d) Items will only be ordered once payment is received within 24 hours.

e) No Cancellation of orders and No Refund will be made unless out of stock or when shipment fails

f) Items received are non-refundable and non-exchangeable. Please check your item carefully during self-collection.

g) Updates of status will be done through email correspondence.

h) For delivery of items using registered/normal postage, we will not be liable for any damages caused by the postman or during mailing. If you are afraid of damanges, you can self collect at tampines.
For further enquiries, please email us at: simplesprees@hotmail.com, and simplenails@live.com for nail products.

7) How long does it takes to deliver the item to my house?
SPREES
It should take around 14-21 days for the item to arrive, depending on delivery time of the shipping.

Please spree with us only if you can afford to wait for around 2-3weeks after closing date of spree.

FOR READY-STOCK
It should take around 3days to 2weeks, depending on where the stock is currently held at, as we may be shipping out either from our US address or our Local Singapore address

8) How long will the spree be open?
Each spree will be open for between 2-3weeks.

9) Are our products authentic and brand new?
Yes, they are all bought from US,  brand new and 100% authentic.